Who We Are

About madu03 — Built for Indonesia's Betting Community

Since 2016, madu03 has been on a singular mission: to give Indonesian players a world-class online betting experience that matches — and exceeds — the standards set by the best international platforms, delivered in the language and cultural context that feels most natural to them.

From a Single Vision to Indonesia's Most Trusted Platform

madu03 was founded in 2016 by a team of betting industry professionals who shared a common frustration: Indonesian players deserved better. The platforms available at the time were slow, difficult to navigate, offered poor odds on local leagues like BRI Liga 1, and provided customer support that couldn't communicate effectively in the local language or context. madu03 was built specifically to solve these problems — every feature, every product decision, and every policy we have published since then has been made with the Indonesian player at the centre.

Our name, madu03, carries deliberate meaning. "Madu" is the Indonesian word for honey — connoting sweetness, reward, and something worth working for. The number 03 is an internal reference to the three founding pillars of the platform: speed, trust, and transparency. These three values have never changed since day one, even as the platform itself has grown dramatically in scale and product breadth.

From a narrow initial focus on football betting — covering BRI Liga 1 matches and selected EPL fixtures — madu03 has grown into a full-spectrum betting destination. Today, members can wager on live football markets spanning BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, the UEFA Champions League, and FIFA World Cup qualifiers; play togel (Indonesia's traditional numbers lottery) across multiple draw formats; access hundreds of slot gacor (high-RTP slot) titles; enjoy live casino games with real dealers streamed directly to any screen; and explore emerging markets including MotoGP (with the Mandalika circuit drawing massive Indonesian interest), badminton, volleyball, and E-sports titles such as Mobile Legends MPL and PUBG Mobile.

We serve players across the entire archipelago — from Jakarta and Surabaya in the west to Makassar and beyond in the east. Our payment infrastructure reflects this geographic breadth: madu03 supports every major Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI) and every major e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja). Deposits and withdrawals are processed in real time, around the clock, including during Idul Fitri, Nyepi, and all other Indonesian public holidays. We were among the first platforms in Indonesia to commit publicly to an average withdrawal time of under five minutes — a standard we still maintain today.

Trust is not a marketing slogan at madu03 — it is a measurable operational commitment. We publish RTP (Return to Player) figures for all game categories. We use independently audited random number generation for all casino games. We encrypt every data transaction with 256-bit SSL. We operate under an internationally recognised gaming licence. And we have never once delayed a verified withdrawal request without communicating proactively with the affected player. Our 2.5 million registered members and a 4.8-star average satisfaction rating across independent review channels are the evidence behind that commitment.

Looking forward, madu03's roadmap is centred on deepening our product offering for Indonesian players — including more regional league coverage, expanded sabung ayam (traditional cockfighting wagering) markets, additional local e-wallet integrations as new providers emerge, and enhanced responsible gaming tools that give players more precise control over their own betting behaviour. We are building a platform that Indonesian players will still be proud to use in 2030 and beyond.

Our Journey So Far

2016
Platform Founded

madu03 launches with a core football sportsbook covering BRI Liga 1 and EPL markets, serving players across Jakarta and Surabaya.

2017
Live Casino & Togel Added

Live dealer casino tables and togel draw markets join the platform, expanding beyond sports betting for the first time.

2018
E-Wallet Integration

OVO and GoPay integrations go live, making madu03 the first major platform to support real-time e-wallet withdrawals in Indonesia.

2020
1 Million Members Milestone

madu03 crosses one million registered accounts. Mobile-first platform redesign launches, with 99.7% uptime SLA introduced.

2022
Slot Gacor Hub & E-Sports Markets

A dedicated slot gacor section with live RTP tracking launches. Mobile Legends MPL and PUBG Mobile betting markets added.

2024
2.5 Million Members & VIP Programme

madu03 reaches 2.5 million registered members and launches a three-tier VIP programme (Bronze, Gold, Platinum) with personalised rewards.

2026
Next Chapter

Expanded regional league coverage, advanced responsible gaming tools, and deeper local payment integrations in active development.

2,5Jt+ Registered Members
8+ Years in Operation
1.200+ Games & Markets
99.7% Platform Uptime

The madu03 Difference

Six core commitments that define every decision we make at madu03 — from product design to customer support.

Industry-Leading Withdrawal Speed

madu03 processes the vast majority of withdrawal requests within five minutes — to BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay. Funds arrive in your account before most platforms have even reviewed your request.

Transparent & Provably Fair

We publish RTP figures for every game category. All RNG outcomes are independently certified. Our odds algorithms are audited quarterly. Transparency is not a promise at madu03 — it is a published, verifiable standard.

Genuine 24/7 Human Support

Indonesian-speaking agents are available every hour of every day — including Idul Fitri, Nyepi, and Christmas. Our first-response SLA is under 90 seconds via live chat, and all agents have full account access to resolve issues immediately.

Superior Football Odds

madu03 consistently offers among the highest football odds in the Indonesian market — covering BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, Piala AFF, and Timnas Indonesia qualifying matches.

Responsible Gaming First

We provide deposit limits, session limits, loss caps, self-exclusion tools, and reality-check prompts — and we enforce a strict 21+ age policy. Gaming should be entertainment; our tools ensure it stays that way.

Mobile-First Architecture

madu03 was rebuilt from the ground up for mobile in 2020. No app download required — the platform runs natively in any modern Android or iOS browser with full feature parity to the desktop experience.

What We Stand For

Our mission is straightforward: to be the most trusted and most enjoyable online betting platform for players in Indonesia. Every product, policy, and hire at madu03 is evaluated against that single standard.

Our vision extends beyond the transaction. We want Indonesian players to feel genuinely well-served — not just processed. That means publishing information honestly, enforcing our responsible gaming standards rigorously, and treating every support interaction as an opportunity to strengthen trust rather than deflect a complaint.

We believe that the best betting platform is not the one with the most games or the biggest welcome bonus — it is the one whose players trust it unconditionally after two years of use. That is the standard madu03 holds itself to, measured continuously through member satisfaction data, audit outcomes, and public reviews.

Integrity
Speed
Transparency
Responsibility
Innovation
Local-First

The People Behind madu03

AW
Arief Wibowo
Chief Executive Officer

10+ years in the Asian online gaming industry. Previously held senior roles at two international sportsbook operators before co-founding madu03 in 2016.

SR
Sari Rahayu
Chief Operations Officer

Oversees all platform operations, payment infrastructure, and customer support. Former fintech operations lead with expertise in Indonesian banking systems.

DP
Dimas Pratama
Head of Product

Leads product design and the mobile-first platform strategy. Responsible for the 2020 platform rebuild that brought madu03 to its current architecture.

NA
Nurul Aini
Head of Responsible Gaming

Dedicated full-time to player protection policy, self-exclusion systems, and compliance with international responsible gaming standards.

Ready to Learn More?

Get the full picture — read our FAQ for common questions, review our Terms & Conditions for platform rules, or head back to the homepage to see everything madu03 has to offer.

🔞 Adults only (21+)  |  Play responsibly  |  Responsible Gaming